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Terms of Service
OVERVIEW
Welcome to Zacoustics Qatar. Throughout this site, the terms “we”, “us”, and “our” refer to Zacoustics Qatar. We operate this website and online store to provide musical instruments, accessories, and related services (the “Services”).
Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products to you.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
1. ACCESS & ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have consent to allow any minor dependents to use this site under your supervision.
You may be required to provide accurate contact, billing, payment, and shipping information. You agree that all information provided is correct, complete, and up to date.
You are responsible for maintaining the confidentiality of your account details and for all activity under your account. Accounts may not be transferred or shared.
2. PRODUCTS & DESCRIPTIONS
We make every effort to display our products accurately. However, actual colors, finishes, or appearance may vary depending on screen settings and manufacturing variations, especially for OEM and unbranded instruments.
Product descriptions, pricing, and availability may be updated or changed at any time without notice. We reserve the right to discontinue or limit quantities of any product.
We do not guarantee that a product will meet individual expectations beyond what is stated in the product description.
3. ORDERS & ACCEPTANCE
Placing an order constitutes an offer to purchase. All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order at our discretion. Orders are only confirmed once payment is successfully processed and order confirmation is issued.
Once an order is accepted, cancellations may not be possible. Any returns or refunds are handled strictly in accordance with our Refund & Return Policy.
Purchases are for personal use only and not for resale or export unless agreed in writing.
4. PRICING & PAYMENTS
All prices are listed in Qatari Riyal (QAR) unless stated otherwise. Prices may change without notice.
Displayed prices do not include delivery fees, taxes, or customs charges unless explicitly stated. Any applicable charges will be shown at checkout.
You agree to provide valid and authorized payment information and confirm that all charges incurred will be honored by your payment provider.
5. SHIPPING & DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by courier services, customs, or events beyond our control.
Once an order is handed over to the courier, risk of loss or damage transfers to the customer.
6. INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos, videos, and design elements, is the property of Zacoustics Qatar or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission, except for personal, non-commercial use.
7. THIRD-PARTY TOOLS & LINKS
Our Services may include tools, features, or links provided by third parties. These are provided “as is” and we are not responsible for their content, accuracy, or functionality.
Any use of third-party services is at your own risk and subject to their terms.
8. SHOPIFY PLATFORM
Our store is hosted on Shopify. However, all sales and transactions are between you and Zacoustics Qatar. Shopify is not responsible for any products, services, or disputes arising from your purchase.
9. PRIVACY
Your use of our Services is subject to our Privacy Policy. By using the site, you consent to the collection and use of your information as described therein.
10. FEEDBACK & REVIEWS
Any feedback, reviews, or suggestions you submit may be used by us for marketing or operational purposes without compensation. You confirm that your feedback does not violate any third-party rights or laws.
11. ERRORS & CORRECTIONS
We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, or availability at any time, including after an order is placed.
12. PROHIBITED USES
You may not use the Services for unlawful, abusive, fraudulent, or harmful activities, including violating intellectual property rights, transmitting malware, or interfering with site functionality.
We reserve the right to suspend or terminate access if these Terms are violated.
13. TERMINATION
We may terminate or suspend access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.
14. DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available” unless expressly stated otherwise. We do not guarantee uninterrupted or error-free service.
Some warranties may not be excluded under applicable law.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Zacoustics Qatar shall not be liable for indirect, incidental, or consequential damages arising from the use of our Services or products.
16. INDEMNIFICATION
You agree to indemnify and hold harmless Zacoustics Qatar and its partners from any claims arising from your misuse of the Services or violation of these Terms.
17. GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of the State of Qatar. Any disputes shall be subject to the courts of Qatar.
18. CHANGES TO TERMS
We may update these Terms at any time by posting changes on this page. Continued use of the Services constitutes acceptance of the updated Terms.
19. CONTACT INFORMATION
For questions regarding these Terms, contact us at:
Email: zacousticsqa@gmail.com
WhatsApp: +974 3350 0961